If you need help, have a question, or want to share feedback, our support team is here for you.
How to reach us
You can contact our support team anytime by email at [email protected].
To help us assist you faster, please include:
The email address associated with your account
Your User ID (found in Settings)
A clear description of your question or issue
Any relevant screenshots or error messages
Before you reach out
Many common questions — about signing in, subscriptions, billing, and features — are already answered in our Help Center. Checking there first is often the fastest way to find a solution.
Response times
We aim to respond as quickly as possible. Please check your email inbox (including your spam or junk folder) for our reply. If you haven't heard back after 48 hours, you can follow up on the same email thread rather than sending a new request.
We're happy to help and will get back to you as soon as we can.
