This article explains how usage credits work on your paid Chatbot plan (Pro or Max), allowing you to continue working with Chatbot after reaching your plan's usage limits by switching to pay-as-you-go pricing.
What are usage credits?
Usage credits allow individuals subscribed to paid Chatbot plans (Pro, Max) to continue using Chatbot seamlessly after reaching their included usage limits. Instead of being blocked when you hit your session limits, you can switch to consumption-based pricing at standard API rates and continue your work without interruption.
How usage credits work?
When you reach your plan’s usage limit with extra usage enabled:
You’ll see a notification that you’ve reached your session usage limit.
If usage credits are enabled and you have funds available, you can choose to continue working.
Your subsequent usage will be billed at standard API pricing rates.
Your session limits reset every 24 hours as usual.
Note: Usage credits are charged separately from your paid Chatbot subscription and appear as additional charges on your bill.
Enabling usage credits
To enable usage credits on your paid Chatbot plan:
Navigate to Settings > Usage in your Chatbot account.
Locate the Extra usage section.
Enable the toggle bar to turn on usage credits.
Click Turn on.
Set up your payment method if not already configured.
Choose an amount to buy.
Click Pay now, and wait to see Purchase successful pop up.
You will be granted extra usage credits.
You can also enable auto-reload settings.
Configure your spending preferences or skip this step.
When turned on, Chatbot will automatically make a purchase when your balance falls below a threshold you set:
Additionally, you can choose to “Adjust limit” to control costs with a monthly spend limit. It will be set to Unlimited by default.
You can set a monthly spend limit by configuring your “Top up to” settings on the modal when clicked “Adjust Limit”. You can also select “Set to unlimited” if you prefer no spending restrictions.
Set spend limits
Control your usage credit spending with:
Monthly spending cap: Set a maximum amount you're willing to spend on usage credits each month.
Auto-reload settings: Automatically add funds when your balance drops below a threshold.
Usage credit pricing
Usage credits are billed at standard API rates; see our pricing page for details.
Price and plans are subject to change at Chatbot’s discretion.
Managing your usage credits
Monitoring usage and costs
Track your usage through:
Usage dashboard: View real-time consumption in Settings > Usage.
Current session: Monitor your daily usage within 24 hours renewal limit.
Weekly limits: Review total usage for All Models and Media Generation Models.
Note: Click on the refresh button next to “Last updated” to see the most recent usage.
Tips for cost-effective usage
To manage usage credit costs while maintaining productivity:
Use your plan’s included usage first: Plan intensive work sessions around your 24-hour usage windows.
Start new conversations: Begin fresh chats for new topics to minimize the size of your context window.
Use projects effectively: Store frequently referenced documents in project knowledge instead of re-uploading.
Set appropriate limits: Start with conservative spending caps and adjust based on your needs.