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Can I change my authentication method?

Understand your options for changing how you sign in to Chatbot App.

Updated over a week ago

Logging in with a different method

  • If you originally signed up using an email and password, you can later log in using a social login method (Google or Apple) as long as the email address matches.

  • Your account will automatically combine both login methods, allowing you to log in using either your original email/password or your new social login.

When you can't change your login method

  • If you initially signed up using a social login method (such as Google or Apple), you cannot switch to using an email and password later.

  • Trying to reset your password for these accounts will not work, and no reset emails will be sent.

  • Please continue to use the social login you originally chose to access your account.

Deleting your account

  • Deleting your account does not let you change your login method.

  • If you want to use a new login method, you'll need to create a new account after your old one has been deleted.

โš ๏ธ Deleting your account does NOT allow you to change your authentication method.

If you still require assistance, please contact our support team.

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