If you didn't receive your verification code, try the following steps:
1. Check your spam or junk folder
The email can sometimes be filtered automatically. Search your inbox for Chatbot App or "verification code" to make sure it didn't land in spam, junk, or a promotions tab.
2. Confirm your email address
Make sure you entered your email correctly, with no typos or extra spaces. A small mistake in the address means the code is sent somewhere else.
3. Wait a moment and request a new code
Delivery can take a minute or two. If the code hasn't arrived, or has expired, request a new one from the verification screen.
4. Add us to your safe senders
Add Chatbot App to your contacts or safe senders list so future emails aren't blocked or filtered out.
5. Check your inbox storage and filters
A full inbox or custom email rules can prevent new messages from arriving. Free up space or review your filters, then request the code again.
Still having trouble?
If you still don't receive the code after trying these steps, reach out to our support team at [email protected]. We'll be happy to help you complete sign-in and access your account.