Billing Issues
Refund requests and billing issues
9 articles
What subscription plans are available?Chatbot App offers flexible plans to meet different usage needs.
How can I change my invoice date?Learn how billing and invoicing work for Chatbot App.
Why was my credit card declined?If your payment didn’t go through, there could be a few common reasons. Here's how to resolve it.
How can I update the payment method for my subscription?Need to switch your credit card or payment provider? Here's how to manage your billing details.
Can I upgrade or downgrade my subscription plan?Currently, switching between plans is not supported.
How do I cancel my subscription?You can cancel your Pro or Ultra Pro subscription at any time through your account settings.
How can I get a refund?If you believe you're eligible for a refund, here's how to submit a request.
How do I download or view my invoices?You can access and download your invoices directly from your account.
Can I pause my subscription?Pausing your subscription is not currently supported.