If something isn't working in Chatbot App, these quick steps resolve most issues:
Refresh the page to clear temporary glitches.
Check your internet connection, or switch networks.
Clear your browser cache and cookies, then reload.
Try an incognito/private window to rule out browser extensions.
Try a different browser or device (e.g. Chrome, Safari, Firefox, Edge).
Make sure your browser is up to date.
If the problem continues, contact our support team and include your browser and device, any error message, a screenshot if possible, and your User ID.